Best Western Hotel Dei Mille, Naples

The hotel had spacious rooms with a hot shower and good pressure but was linked to a dark alley that felt unsafe and overlooked a filthy courtyard. The service was mixed, with unfriendly daytime reception but friendly multilingual staff at night. The location, though close to the train station, felt unsafe and chaotic. The dining experience was unusual, requiring a visit to a nearby place, and included only complimentary bread. Overall, the facilities were average.

The hotel had a large room that was very spacious and clean, though it gave a claustrophobic feeling initially. The dampness and funny smell were a drawback, but overall, the room was well-maintained. The service was friendly and helpful during my stay, with daily cleaning and towel changes, although not all staff members were equally welcoming. The location was convenient for my trip, close to the train station and with easy access to transportation despite some aspects of the neighborhood being less attractive. The dining was not within the hotel premises but in a nearby bar, offering a quaint and friendly experience. The facilities were basic yet functional.

The hotel offers incredibly spacious rooms, close to the lift, albeit a bit noisy due to the backside location. The service is overall friendly, although some instances of unresponsiveness were noted. The location is convenient for trips to various cities, thanks to its proximity to the train station. The dining options are limited to a cornetto and a drink, pushing guests to explore local alternatives. The facilities meet basic needs but lack specific features.